Privacy Policy
How jilism Protects Your Data

1. Who We Are

jilism ("we," "us," or "our") operates the online gaming platform accessible at jilism.org, offering slots, live casino games, sports betting, bingo, and sabong to players in the Philippines. jilism serves as the data controller responsible for the personal information collected through the Platform.

This Privacy Policy applies to all personal data collected by jilism through the Platform, including data collected during account registration, gameplay, financial transactions, customer support interactions, and marketing communications. It applies to all users of the jilism Platform, including registered players and visitors browsing the site.

jilism processes personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.

2. Data We Collect

jilism collects the following categories of personal data from players and Platform users:

3. How We Collect Data

jilism collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, server logs, and similar tracking technologies.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from security partners; payment data from GCash, PayMaya, BPI, BDO, and Metrobank in connection with your transactions.
• Publicly available sources: Information from public records or databases where relevant to regulatory compliance or fraud prevention.

4. Why We Use Your Data

jilism uses your personal data for the following purposes:

• Account management: Creating and maintaining your jilism account, verifying your identity and age (21+ requirement), and managing your account settings and preferences.
• Service delivery: Providing access to games, processing bets, delivering winnings, and operating all features of the jilism Platform.
• Financial processing: Processing deposits and withdrawals in Philippine Peso (PHP) via your chosen payment method, and maintaining accurate financial records.
• Legal and regulatory compliance: Meeting obligations under Philippine gaming regulations, the Data Privacy Act, anti-money laundering laws, and counter-terrorism financing requirements.
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behaviour, enforcing self-exclusion requests, and applying deposit and loss limits.
• Security and fraud prevention: Detecting, investigating, and preventing fraudulent activity, cheating, money laundering, and other prohibited conduct.
• Customer support: Responding to your enquiries, resolving disputes, and improving our support services.
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. You may opt out at any time.
• Platform improvement: Analysing usage patterns to improve the jilism Platform, develop new features, and enhance the overall player experience.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jilism processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — including account management, game delivery, and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including gaming regulations, AML/CTF obligations, and tax reporting requirements.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and analytics, where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

jilism does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank, to process your deposits and withdrawals.
• Identity verification providers: KYC and age verification service providers engaged to verify your identity and comply with regulatory requirements.
• Game software providers: Third-party game developers and live casino operators whose games are available on the jilism Platform, to the extent necessary for game delivery and dispute resolution.
• Regulatory authorities: The Philippine Amusement and Gaming Corporation (PAGCOR), the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities, where required by law.
• Law enforcement: Philippine law enforcement agencies, where required by a valid legal order or where disclosure is necessary to prevent or investigate criminal activity.
• Professional advisers: Legal counsel, auditors, and other professional advisers engaged by jilism, subject to professional confidentiality obligations.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of jilism's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection commitments.

7. International Data Transfers

Some of jilism's service providers and game software partners may be located outside the Philippines. Where personal data is transferred to recipients in other countries, jilism ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act.

Such safeguards may include contractual data protection clauses, binding corporate rules, or transfers to countries recognised by the National Privacy Commission as providing adequate data protection. If you have questions about international data transfers, please contact us at [email protected].

8. Data Retention

jilism retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with Philippine AML record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations.
• Gaming records: Retained for a minimum of three (3) years following the relevant gaming session or transaction.
• Customer support records: Retained for two (2) years from the date of the interaction, unless a longer period is required for dispute resolution.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent.

When personal data is no longer required for any lawful purpose, jilism will securely delete or anonymise it in accordance with our data disposal procedures.

9. Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jilism:

• Right to be informed: The right to be informed of how your personal data is collected, used, and processed — which this Privacy Policy fulfils.
• Right of access: The right to request a copy of the personal data jilism holds about you and information about how it is processed.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data. You may update most account information directly through your jilism account settings.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jilism's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another data controller, where technically feasible.
• Right to withdraw consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. jilism will respond to all data rights requests within thirty (30) days, as required by the Data Privacy Act.

10. Cookies & Tracking Technologies

jilism uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and analyse how the Platform is used.

The following types of cookies are used on the jilism Platform:

• Strictly necessary cookies: Essential for the Platform to function, including session management, login authentication, and security features. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to provide a more personalised experience.
• Analytics cookies: Collect anonymised data about how players use the Platform to help us improve performance and user experience.
• Marketing cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the jilism Platform. For marketing cookies, you may withdraw consent at any time through your account settings.

11. Security Measures

jilism implements robust technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jilism Platform.
• Encryption at rest for sensitive personal and financial data stored on jilism servers.
• Multi-factor authentication options for player accounts to prevent unauthorised access.
• Regular security audits and penetration testing conducted by independent security professionals.
• Access controls limiting employee access to personal data on a strict need-to-know basis.
• Incident response procedures to detect, contain, and report data breaches in accordance with NPC notification requirements.

While jilism takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your jilism account credentials. If you suspect any unauthorised access to your account, contact us immediately at [email protected].

12. Children's Privacy

The jilism Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. jilism does not knowingly collect personal data from individuals under the age of 21.

If jilism discovers that personal data has been collected from a person under 21 years of age, the account will be immediately suspended, all associated data will be deleted, and any deposits will be returned in accordance with our underage gambling policy. If you believe a minor has registered on the jilism Platform, please notify us immediately at [email protected].

13. Third-Party Links

The jilism Platform may contain links to third-party websites or services, including payment providers and game software partners. jilism is not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party services you access in connection with your use of the jilism Platform.

This Privacy Policy applies solely to personal data collected by jilism through the jilism Platform and does not cover data collected by third parties through their own platforms or services.

14. Policy Updates

jilism reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, jilism will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this page indicates when the Privacy Policy was most recently revised. Your continued use of the jilism Platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or jilism's data processing practices, please contact our Data Protection Officer:

• Email (Data Privacy): [email protected]
• Business & Legal: [email protected]
• Response time: Within 30 days of receipt of your request
• Languages: English · Filipino

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have not been adequately addressed by jilism.